Refund and Chargeback Policy:
CGSINFOTECH believes strongly that no customer should have to buy software or any other services from CGS in order to find out how well it works. Software purchases & all other types of purchases of CGS services should be based on thorough evaluation of the most current, fully functional technology. Users should be able to test every feature of our service package for functionality and compatibility. As per current policies, CGSINFOTECH services can be evaluated with no limitations in capabilities.
For above reasons, CGS services, software and solutions purchased are NOT refundable.
There is no-exchange or transfer possible for the payment you have made for a particular product, software or solutions.
It must be noted and clearly understood that all payments made to CGS are non-refundable and non-transferable.
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
Contacting Company:
You may contact CGSINFOTECH for customer support or service, or if you have trouble downloading any of our products, by using our feedback form or by telephoning us at +91-22-40682682 Monday - Saturday Or by postal mail to CGSINFOTECH LTD., 201, Gundecha Indl. Complex, Akurli Road, Next to Big Bazaar, Kandivali (E), Mumbai – 400101, Maharashtra, India.
CGSINFOTECH reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Policy on CGSINFOTECHs Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.