01 / RESPONDMake every conversation count.
Helpful answers, clearer handoffs, and a team ready for the next step.
MUMBAI · SINCE 1995 · 4,000+ ACTIVE CLIENTS
Your new
success story
starts with AI.
For 30 years, India’s best-known names have trusted CGS with their domains, email, cloud, and websites. Now we build the AI agents, chatbots, and AI-search visibility that bring them their next customers.
✦Find your first AI win
in 60 seconds.
in 60 seconds.
★★★★★4.8 / 427 Google reviews
7–10 yearsAverage client relationship
THE CGS GROWTH FINDER
01 / YOUR BUSINESS
Where should we start?
Choose your industry. Find your first AI win.
Your recommendation first. Your details only when you’re ready.
YOUR NEW SUCCESS STORY.Google Workspace Premier Partner01 / THE NEXT CHAPTER
SINCE 1995
Explore our clientsExperience trusted across industries.
AI & BUSINESS SERVICES
Useful technology.
Made for your next chapter.
One partner, with a connected set of services for attracting customers, answering inquiries, and improving everyday work.
01 / RESPOND
02 / GROWTurn visibility into opportunity.
Connect your offer, content, and website around the way customers choose.
03 / AUTOMATEGive your team room to do more.
Useful AI, private knowledge, and dependable systems behind everyday work.
BUILT AROUND YOUR BUSINESS
Your industry.
Your first opportunity.
Explore where AI can fit into the way your customers inquire and your team works.
YOUR INDUSTRY / 01
Real estate
Answer every portal, ad, and WhatsApp inquiry within seconds, and hand serious buyers to your sales team.
- A WhatsApp agent that qualifies buyers and shares brochures
- Voice callbacks in Hindi and English
- Site-visit booking and day-before reminders
CLIENTS ACROSS OUR SERVICES
Godrej Properties · HDFC Realty
YOUR INDUSTRY / 02
Hotels & hospitality
Our US group company, Cyberweb Hotels, serves 2,000+ hotels. The same agents work for Indian properties.
- Review replies for Google, Booking.com, and Expedia
- A website chatbot for booking questions
- A WhatsApp guest concierge
CLIENTS ACROSS OUR SERVICES
Lemon Tree Hotels · Hotel Constance, Mauritius
YOUR INDUSTRY / 03
Healthcare & clinics
Fewer missed calls at the front desk and fewer no-shows.
- Appointments through WhatsApp and phone
- Reminder and follow-up calls
- Multilingual patient FAQs
A focused first project, built around your team.
YOUR INDUSTRY / 04
Education
Turn admission-season inquiries into counseling sessions, even after hours.
- An admissions chatbot on your website
- Counseling callbacks
- AI videos for course promotion
CLIENTS ACROSS OUR SERVICES
DELNET · Jharkhand State Open University
YOUR INDUSTRY / 05
Manufacturing & exports
Reply to distributor and buyer inquiries with the right catalog and price in minutes.
- Catalog and quotation agents
- Order-status updates on WhatsApp
- Export-document automation
CLIENTS ACROSS OUR SERVICES
Hawkins · Blue Star India · Hero Motors · Mahindra & Mahindra · Aarti Industries · Apar Industries
YOUR INDUSTRY / 06
Banking, NBFC & insurance
Automate high-volume customer contact while keeping sensitive data on private AI.
- EMI and renewal reminder calls
- KYC document processing
- Private language models for sensitive records
CLIENTS ACROSS OUR SERVICES
HSBC India · L&T Finance · Bank of Baroda
YOUR INDUSTRY / 07
Government & public sector
Better citizen service with data that stays inside government infrastructure.
- Citizen-service chatbots
- Case-file assistance with CGS PASS
- Multilingual voice helplines
CLIENTS ACROSS OUR SERVICES
Jharkhand State Open University · Mani Bhavan Gandhi Sangrahalaya
YOUR INDUSTRY / 08
CA, CS & professional firms
Give partners and staff hours back each week without exposing client files.
- Research and drafting assistants
- Client queries on WhatsApp
- Private AI for client documents
A focused first project, built around your team.
YOUR INDUSTRY / 09
Other business
Tell us how customers reach you and we will show you where AI fits first.
- Website and WhatsApp agents
- Lead capture connected to your CRM
- Routine workflow automation
A focused first project, built around your team.
Applications are scoped and tested for your business. Client names describe CGS service relationships; they are not claims of AI deployments.
START SMALL · SEE IT WORK · THEN DECIDE
A clear first step.
A new possibility.
Each option is one click. Choose one and a consultant follows up with exactly what you asked for.
FREE · ONLINE
Free Business AI Audit
Check your website, review public evidence and discuss the gaps with your business AI consultant.
Best for Any business looking for more online inquiries.
Get Free AuditFREE · 30 MINUTES
AI strategy call
A consultant maps two or three places where AI could pay back fastest in your business.
Best for Owners and leaders deciding where to start.
Book my strategy callFind another way to start
DEMO · ON YOUR PHONE
WhatsApp AI bot
See a working agent answer questions, qualify inquiries, and book the next step just as your customers would.
Best for Businesses that sell or support on WhatsApp.
Show me the WhatsApp demoDEMO · LIVE CALL
Hindi & English voice agent
Try an AI receptionist that answers, qualifies, and books a visit in Hindi, English, and Hinglish.
Best for Teams missing calls or after-hours inquiries.
Try a voice agent demoPILOT · FROM 7 DAYS
AI agent pilot
A focused agent using your real business data, so your team can test it before a wider commitment. Timing is confirmed after scoping.
Best for Teams ready to improve a real process.
Scope my AI pilotFOR EXISTING CLIENTS
Add AI to your CGS services
Already use our domains, email, or Google Workspace? Add an agent or chatbot around the services you already have.
Best for Our 4,000+ active clients.
Upgrade my business with AIENTERPRISE BRIEFING
CGS PASS private AI
Explore a private language model on your own servers, with controls for your data, queries, and intellectual property.
Best for Government, BFSI, healthcare, and large enterprises.
Request a private AI briefingPRACTICAL WORKSHOP
AI training for your team
Leadership and role-based practice with ChatGPT, Gemini, and Workspace AI. Available on-site or online.
Best for Teams ready to make AI useful in everyday work.
Plan my team workshopTRUST THAT LASTS
The best proof?
They stay with us.
7–10 years is our average client relationship. Here’s what clients say about the people and support behind the technology.
“I have been dealing with CGS Infotech for almost 2 decades, which shows how good they are. Very good service, prompt response, fair dealings.”
Madhukar Shahlthonline.com
“Been with CGS for almost 16 years almost & of course this long tenure of association itself justifies the service quality & professional approach when it comes to your Hosting, Email & other web related services.”
Abhijit Chalkeparivaarindia.com
“They are so closely connected to our operation and putting all their best possible efforts to see our business is successful. They believe that their success comes from our success.”
Hariharan DEmerge Management Training Center, UAE
Read more client experiences
“For the past 10 years, Spider Designers has worked with CGS Infotech… We are very satisfied with the services provided, the response time, and the support.”
Litto ThomasSpider Designers
“CGS Infotech really value their clients and support them any time you need. Recently we need urgent support and they pick my call at mid night and support us to solve the issue.”
Kiran EchakeToshvin
“All activities towards Digital Marketing/SEO performed by them professionally in planned and timely manner. Overall performance shown by team is really commendable.”
Shesh Kumar UpadhyayInsys Technologies
Client feedback and review figures from CGS’s approved company content. Review totals can change.
YOUR NEXT CHAPTER STARTS HERE
Tell us what you need.
We’ll reach you the way you choose.
A real conversation with the Mumbai team. A practical next step for your business.
What happens next
- 01
A response from our team
Your inquiry is saved with a reference number and your preferred response details.
- 02
A 30-minute strategy conversation
Map where AI can make the first useful difference.
- 03
A written scope and price
Agree on a pilot with real data, requirements, and a clear next step.
LET’S MAKE A PLAN
Start with three simple details.
Tell us who you are, where to reach you, and what you need.
YOUR LIVE CGS SERVICE GUIDE
This is how an AI agent
turns a visitor into a lead.
It answers, asks one useful question, and helps pass the request to a consultant on the customer’s chosen channel.
EnglishहिंदीHinglish
Ask about CGS services in the live chat. Your business audit has its own separate consultant.
CGS AI assistantLive service assistant · English + Hindi voice
Choose a question to open our live service assistant.
Namaste! I am the CGS AI assistant. What would you like AI to do for your business?
MAKE THE OPPORTUNITY TANGIBLE
What do unanswered
inquiries cost you?
A call after 7 p.m. A WhatsApp message on Sunday. A website form waiting to be opened. Use your numbers to explore the opportunity.
POTENTIAL SALES VALUE ASSOCIATED WITH DELAYED INQUIRIES
₹3,00,000per month
₹36,00,000over 12 months, at the same rate
75Inquiries waiting
6Assumed sales / month
A WhatsApp, chat, or voice agent can be configured to answer quickly, qualify the inquiry, and book the next step, day or night.
Illustrative estimate from your inputs only. Not a forecast or a promise of results. A delayed reply does not always mean a lost customer; faster replies do not guarantee this value will be recovered.
Inquiries × delayed share × conversion rate × average sale value. Annual value = monthly value × 12.
ESTABLISHED RELATIONSHIPS
4,000+ businesses
rely on CGS today.
Since 1995, clients have trusted us with domains, email, cloud servers, websites, and digital marketing.
Our client directory
21 clients · 6 industriesBanking & finance
HSBC India
L&T Finance- Bank of Baroda
Automotive & engineering
Hero Motors- Mahindra & Mahindra
Apar Industries
Indian Hume Pipe
Consumer & industrial
Hawkins
Blue Star India
Godrej Industries
Aarti Industries
Real estate & hospitality
- Godrej Properties
HDFC Realty- Lemon Tree Hotels
Hotel Constance
Media, education & public sector
Set India
DELNET
Jharkhand State Open University
Mani Bhavan
Logistics & technology
- DTDC
- Sify
Selected clients across our technology and digital services.
THE FOUNDATION FOR WHAT’S NEXT
The infrastructure behind your AI,
run by us since 1995.
6,300+Domains
4,828Google Workspace accounts
1,700Corporate email clients
194Managed servers
40Countries
Google Workspace Premier Partner · Microsoft 365 authorized reseller · OpenAI (ChatGPT) and GoDaddy partner
Company-reported operating figures and partner relationships.
A FOUNDER’S COMMITMENT
Technology that makes
a real difference.
Hiten founded CGS in Mumbai in 1995 with one principle: technology that makes a real difference to a client’s effectiveness, productivity, and profitability.
An IIT Bombay (SJMSOM) and IIM Ahmedabad alumnus, he holds two US software patents in gamification and online reviews and is the author of 30+ books.
IIT Bombay · SJMSOMIIM Ahmedabad2 US software patents30+ books
SEPTEMBER 2026 · IN THE NEWSDemonstrating practical AI agents at the SHRM Atlanta HR Forward Summit.THE PEOPLE BEHIND THE PROMISE
The people our clients
thank by name.
A good relationship is built in everyday moments. These comments come from our clients’ reviews.
Yogita
“Yogita & team has done very well to promote the site in SEO engine.”
Mukesh Bansal10-year client
Pratibha
“They pick my call at mid night and support us to solve the issue.”
Kiran EchakeToshvin
Anjali
“Available for any support any time. I have been using the services more than 10 years now.”
Abdul Khaliqdomains4gulf.com
Nisha Desai
“Professional support in Digital Marketing.”
Dnyaneshwar Kulkarni6-year client
Ami
“Thanks for all your help, even at odd hours and despite being in quarantine.”
Rajarshi Mitrainnereye.co.in
Indu
“Very supportive to our needs, initially in getting our Website Design finalized.”
Daniel Russopubliclossconsultants.com
SIX WAYS TO CONNECT
Talk to us the way you prefer.
Every channel reaches the same Mumbai team. We aim to answer inquiries the same business day.
CGS, IN MOTION
The latest chapter.
Hiten Bhuta demonstrates AI agents at the SHRM Atlanta HR Forward Summit.
Practical demonstrations for HR, onboarding, policy questions, and workforce analytics.
Read moreThe next chapter: AI agents, AEO, and AI training.
New ways to bring useful AI into customer conversations, discovery, and daily work.
Read moreCGS contributes to IIT Bombay’s Hostel Enhancement Fund.
Supporting the communities and institutions that help the next generation grow.
Company updateHow quickly can we launch a pilot?
A focused WhatsApp, website chat, or voice pilot can go live in as little as seven days when the scope, content, access, and approvals are ready. Your consultant confirms the timeline. Enterprise private-LLM projects are scoped after a discovery call.
We already use CGS for domains or email. Can we add AI?
Yes. We already know your setup and can discuss adding AI around your current services. Ask your account manager or select “Existing CGS client — add AI” in your inquiry.
How do we get recommended by ChatGPT and Google AI?
We work on consistent business facts, answer-first pages, relevant structured data, trusted mentions, and monthly checks. Start with an AI-readiness audit. No one can guarantee a recommendation from an AI platform.
How do you handle sensitive business data?
For personal, financial, legal, medical, or government information, CGS PASS can be scoped for your own servers or a private Indian cloud. The goal is to keep documents and queries within your approved environment. Hosting, model access, permissions, and data handling are agreed before implementation.